This guide walks you through how to use the calculator, what each input means, and how to interpret the results to improve both efficiency and cost-effectiveness.
The Sales Goal Calculator is designed to help agency owners and sales teams measure two key areas of performance:
- Team efficiency – how effectively your team converts leads into quotes and sales.
- Production alignment – how much activity is required to meet your desired production goals.
This guide walks you through how to use the calculator, what each input means, and how to interpret the results to improve both efficiency and cost-effectiveness.
Direct link to the calculator in the agency toolbox
1. Setting Your Production Goal
Start by entering your target number of total items sold for the month.
Example:
Let’s say your goal is to sell 150 total items in one month.
This goal serves as the foundation for the rest of the calculator — every other variable will determine what’s required to achieve this number based on your team’s performance.
2. Measuring Team Activity and Sales Effectiveness
The next two inputs measure your team’s activity and salesmanship.
a. Lead-to-Quote Success Rate
This percentage represents the portion of leads your team successfully turns into quotes.
- If your team works 100 household leads in a month and quotes 40 of them, your lead-to-quote success rate is 40%.
- This number reflects how efficiently your team is contacting and engaging potential customers.
b. Quote-to-Sale Close Rate
Next, you’ll input the percentage of quotes that turn into actual sales.
For example, if your team quotes 40 leads and closes 8 of them, your close rate is 20%.
This number measures sales ability — how well your team converts interested prospects into paying customers.
3. Policies per Household
The next measure is your average number of policies per household — often called “policies per customer.”
You can calculate this by dividing the total number of policies in force (PIF) by your total number of households.
Example:
If you have 3,000 policies in force and 1,000 households, that’s an average of 3 policies per household.
You can calculate this for your entire agency or specifically for new business written this year to understand your current average in today’s premium environment.
4. Cost per Lead
Input your average cost per lead — this helps you understand your marketing efficiency and total acquisition costs. Note that not all leads worked over the month need to be purchased
Including these figures in your calculator provides a clear view of how marketing costs relate to production goals.
5. Reviewing Calculator Outputs
Once all inputs are entered, the calculator will show how many leads your team needs to contact each month to reach your production goal.
This is a key performance insight: it ties your team’s efficiency directly to your marketing spend and time investment.
6. Improving Efficiency and Reducing Lead Costs
The real power of the calculator comes from adjusting efficiency metrics to see how improvements affect your lead requirements.
- Increasing your lead-to-quote rate by just 10% can heavily reduce your required leads per month in certain examples.
- Improving your close rate by even 5% can significantly lower both marketing costs and required lead volume.
These adjustments can be achieved through:
- Tracking activity more closely (daily or weekly)
- Conducting sales training to improve objection handling
- Coaching team members to better sell value and coverage options
Example Goal:
If your current efficiency is 40% lead-to-quote and 20% close rate, set a realistic short-term target of 45% and 22% over the next 3–4 months.
7. Balancing Purchased vs. Organic Leads
When you see your total leads required, keep in mind that not all leads must be purchased. Your total lead sources include:
- StateFarm.com leads
- Cross-sell and upsell opportunities within your existing book
- Reworking cold leads from previous campaigns
- Referrals, local events, and organic marketing
These organic sources typically cover about one-third of your total leads, meaning you may only need to purchase two-thirds of the total required leads.
For example:
- If your calculator shows 7,500 leads needed per month,
- You may only need to purchase around 5,000, with the rest coming from low-cost or organic sources.
8. Integrating with the Pipeline Manager
You can view all these lead sources and performance categories in your Pipeline Manager.
Different sections (often color-coded in yellow, orange, purple, and light green) can help identify which portion of your pipeline is organic vs. paid — giving you a full picture of your lead mix and efficiency.
Summary
The Sales Goal Calculator helps you:
- Quantify your team’s current sales efficiency
- Identify how many leads are needed to hit monthly goals
- Understand how small improvements in quoting and closing rates can dramatically reduce costs
- Balance your purchased vs. organic leads for sustainable growth
By tracking these metrics and using the calculator regularly, you’ll be able to set realistic production goals and continuously improve team performance and marketing ROI.